About Luxembourg Online

Discover our story.
For 25 years, client satisfaction has been our primary aim. It is one of our principle values.

25 years

Luxembourg Online was founded in 1995 and is one of Luxembourg‘s main telecommunication operators. Providing Internet access, landline, mobile telephones, television (IPTV), network development and computer software engineering, Luxembourg Online has been present as an expert in the telecom field for over 25 years.

Luxembourg Online is a 100% privately-owned company, with over 100 employees over 3 premises.

To this day, over 30 000 private and corporate customers entrust their communication requirements to Luxembourg Online.

A main player

Since its creation, Luxembourg Online‘s objective has been to provide its clients with the best performing internet connection possible.

In order to achieve this, the company has invested heavily in the national internet network, predominantly in fiber optics. Thus, Luxembourg Online manages it‘s own network in the Grand-Duchy, which covers the entirety of the country.

View the map of our network

Our values

Luxembourg Online is firmly rooted within the luxembourgish market. Having been founded over 25 years ago, Luxembourg Online is the second oldest telecoms operator in the Grand-Duchy.

The development and respect of company-specific values is an essential element in its sustainability.

Customer satisfaction

Thanks to our loyal customers, Luxembourg Online has been growing over the last 25 years and therefore we aim to satisfy and value our customers. Our multilingual helpdesk, which is open 6 days a week, and our dedicated sales team are trained in providing the management and support of our customer‘s issues.

Independence

Luxembourg Online provides and owns it‘s internet architecture and technology within the Luxembourg network and is therefore at the forefront of independant development of it‘s services and products.

Expertise

Luxembourg Online was one of the innovators of the internet technology in the Grand-Duchy. It‘s teams are therefore highly trained and have adapted to meet the high-tech needs of the telcoms market in Luxembourg.

Data management

With new technologies, data protection has become one of our priorities. Luxembourg Online will not use, transfer or use a client‘s details without their explicit consent.

Our history

Launch of Recording feature

Launch of Home Office teleworking solution

Luxembourg Online celebrates its 25th birthday!

2020

Launch of 7-day Replay feature

2019

Launch of LOLTV MOBILE app

2017

Launch of the online subscription.

Launch of LOLVISIO.

2016

Luxembourg Online celebrates its 20th birthday!

2015

Launch of unbundled optical fiber network.

2013

Launch of the LOLTV setvice, our IPTV solution.

2011

Became a UMTS-license holder.

2008

Launch of the mobile network LOLMOBILE.

2007

Launch of VoIP service.

2005

Launch of the preselect telephone contracts for cheaper calls.

2004

Launch of broadband Internet access.

Launch of Internet access via cable TV

2003

Became a A-license holder.

Launch of Internet subscription plans as packages ('free free' Internet).

2001

Introduction of a nationwide free Internet access.

1999

Launch of the e-commerce platform.

1997

Luxembourg Online was founded

1995