About Luxembourg Online

Discover our story.
For 25 years, customer satisfaction has been a top priority - it is in fact one of our core values.

28 years

Luxembourg Online was founded in 1995 and is one of the main telecommunication providers in Luxembourg. With its wide range of Internet, television, fixed and mobile phone services as well as network development and computer software engineering solutions, Luxembourg Online has been an expert in the telecom field for over 25 years now.

Luxembourg Online is a 100% privately-owned company and employs more than 100 people across 3 premises in the country.

To this day, over 30 000 private and corporate customers place their trust in Luxembourg Online.

A main player

Since its creation, Luxembourg Online‘s objective has been to provide its clients with the best performing internet connection possible.

In order to achieve this, the company has invested heavily in the national internet network, predominantly in fiber optics. Thus, Luxembourg Online manages its own network in the Grand-Duchy, covering the entirety of the country.

View the map of our network

Our values

Founded over 25 years ago, Luxembourg Online is the second oldest telecom provider in the Grand-Duchy, and is thus firmly rooted wihin its domestic market.

The development and respect of company-specific values is an essential element in its sustainability.

Customer satisfaction

Thanks to our loyal customers, Luxembourg Online has been growing over the last 25 years and therefore we aim to satisfy and value our customers. Our multilingual helpdesk, which is open 7 days a week, and our dedicated commercial department are trained in providing the management and support of our customer‘s issues.


Luxembourg Online provides and owns its internet architecture and technology within the Luxembourg network and is therefore at the forefront of independant development of its products and services.


Luxembourg Online was one of the main innovators of the Internet technology in the Grand-Duchy. Our teams are therefore perfectly trained to meet the high-tech needs of the telecommunications market in Luxembourg.

Data management

With new technologies, data protection has become a main priority for us. Luxembourg Online will not use, transfer or use the personal data of its customers without first getting their explicit consent.

Our history

Launch of Recording feature

Launch of Home Office teleworking solution

Luxembourg Online celebrates its 25th birthday!


Launch of the 7-day Replay feature


Launch of LOLTV MOBILE app


Launch of the online subscription

Launch of the LOLVISIO service


Luxembourg Online celebrates its 20th birthday!


Launch of unbundled optical fiber network.


Launch of the LOLTV service, our IPTV solution


Became a UMTS-license holder.


Launch of the LOLMOBILE mobile service


Launch of VoIP service.


Launch of the preselect telephone contracts for cheaper calls


Launch of broadband Internet access.

Launch of Internet access via cable TV


Became a A-license holder.

Launch of Internet subscription plans as packages ('free free' Internet).


Introduction of a nationwide free Internet access.


Launch of the e-commerce platform


Luxembourg Online was founded